How to Deal With HR Spam Emails at Work|HR Tech Outlook Magazine
According to HR Tech outlook spam has been on the rise during the pandemic and during the work from home conditions.HR spam mails are on the rise now, and employees need to be trained on how to deal with them with the help of the latest technologies. HR Tech Outlook spam Talks about some ways how technologies can help you Identify HR spam emails
Today's hackers know every minute tricks that can fool the users. One of the standard techniques they use is email spoofing, which will appear to come from the HR team or a legitimate email address other than the actual source. Another method used is email spamming, where unsolicited emails that contain suspicious links or attachments are sent in bulk. In both cases, hackers target the employees by using subjects like “promotion,” “employee benefits,” or “policy change,” and thus creating urgency to open the mail. Rather than this, whenever an employee receives an email from the HR team, they are compelled to open the mail due to the sense of authority.
Role of Technologies in Identifying Spam Emails
• Artificial Intelligence:
According to Google, the Gmail spam filter uses Artificial Intelligence to detect and block suspicious emails. A spam filter can filter the emails with individual preferences and help you to customize your inbox. It can find the source of the spam mails to figure out whether the mail came from the actual sender or it is a fraudulent email.
• Machine Learning:
The mails will be generally categorized into spam and no spam. Machine Learning identifies spam by determining the sequence of words used in a mail that closely resembles spam or junk emails. But some hackers may replace spammy comments with non spammy or other closely related words to fool the spam detector.
• NLP:
NLP can filter your inbox mails as Primary, Social, or Promotions. Natural Language Processing can determine how sequences of words affect a sentence’s meaning and thus declare the messages as spam and no spam. It is almost similar to ML technology.
Email Spam Awareness for Employees
• Avoid using business email publicly in websites or forums. Spammers or bots can easily access your email without even trying hard.
• If you see any mail that seems too good to be true (advertisement promising cash price or even a job offer letter by an established company), it can be an email scam to get your details or hack your system. Never encourage such mails.
• If you find suspicious links or attachments in your mails, don’t click or download such files. Malicious files can be downloaded to your server, and hackers can take control of your system.
• Check out the email addresses. If the name and email address do not match or the email address contains odd characters, it can be spam.
- Install anti-spam software to delete offensive and spammy emails and prevent receiving them in the future.
